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Frequently Asked Questions (FAQ)

Q1: Why is the University offering me this £150 allowance for learning - what's the catch?

Q2: Who is eligible for a £150 Learning Allowance?


Q3: How do I claim my £150 Learning Allowance?


Q4: How do I use my Learning Allowance to pay for a course?


Q5: I want to do a course outwith the University - how do I go about using my allowance for this?


Q6: My learning provider requires an immediate payment to take my booking - is there any way round this?


Q7: I am a new member of staff at the University - am I eligible for the Learning Works allowance?


Q8: I applied last year for Learning Works - do I have to re-apply?


Q9: My contract with the University expires before July - will this affect my allowance?


Q10: How long will my learning provider have to wait for payment?


Q11: I don't know what to do with my Learning Works allowance?


Q12: I wish to take an Open University course. How do I arrange payment?


Q13: Can I carry unspent allowance forward to next year?


Q14: How do I speak to someone about my learning choices?


Q15: I know what I want to do but where can I do it?

 

Q1: Why is the University offering me this £150 allowance for learning - what's the catch?

The Learning Works programme is provided in the belief that there are very significant benefits both to individual employees and to the University from staff participating in learning, and having the experience of enjoying developing new skills. Employees benefit and the University benefits.

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Q2: Who is eligible for a £150 Learning Allowance?

All staff who are in posts graded at level 5 or below are eligible

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Q3: How can I claim my £150 Learning Allowance?

The section on your allowance on this website gives full details of who is eligible and how to use your allowance.

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Q4: How do I use my Learning Allowance to pay for a course?

The section on your allowance on this website gives full details of who is eligible and how to use your allowance.

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Q5: I want to do a course outwith the University - how do I go about using my allowance for this?

If the course you want to do is external to the University, then we will issue you with a learning voucher. You then take this to your learning provider, e.g. college, tutor etc, who fills in the details requested and sends the top copy back to us with an invoice made out to the University of Glasgow for payment. We can then pay them directly for your course. You must let us know what you want to learn before the 31st May 2007 .

There are certain details which we need before we can issue the voucher such as the name and address of the learning provider, telephone number, cost of lessons and when you need the voucher for/when the course commences.

Example: Name & Address of Provider: Cardonald College, 690 Mosspark Drive, G52 3AY, Telephone: 0141 272 3333, Title of Course: TEFL, Cost: £140, Start date: 20th January 2007. Full details of the required information can be found on the
Voucher Request Form.

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Q6: My learning provider requires an immediate payment to take my booking - is there any way round this?

No - unfortunately it is not possible for you to pay for the course yourself and then claim a refund. You must use a Learning Works Voucher to pay for any course you take. We may however be able to help you, either talk to your provider or find a similar course where you can use your voucher. Contact us for further help.

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Q7: I am a new member of staff at the University - am I eligible for the Learning Works allowance?

Yes - but you must have a contract which lasts for 13 weeks or more. You do not need to finish your probationary period before using your allowance. You will also need to register for your allowance, even if you don't yet know what you intend to learn, so we can set it aside for when you can spend it. Registration forms for this year can be found here on this website or you can call us on ext 5857 for a hard copy.

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Q8: I applied last year for Learning Works - do I have to re-apply?

Yes - you must re-apply each year by the registration deadline to guarantee your £150 learning allowance.

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Q9: My contract with the University expires before July - will this affect my allowance?

No - so long as you have a contract for 13 weeks or more you will receive the full allowance.

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Q10: How long will my learning provider have to wait for payment?

Your learning provider should send us an invoice attached to your learning voucher. Payment terms are normally 30 days from the receipt of the invoice.

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Q11: I don't know what to do with my Learning Works allowance?

Take a look at the pages linked from the menu on the right hand side of the home page of this site for more learning ideas and places to find help and advice or you can contact us on ext 5857 or email us at learningworks.gla.ac.uk.

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Q12: I wish to take an Open University course. How do I arrange payment?

You will need to send us a photocopy of your registration agreement with the Open University giving us the following details:

  • course code
  • course title
  • course cost

We will request a cheque on your behalf (up to your maximum allocated allowance). We will send the cheque to you to mail to the Open University with other relevant documentation. Please note that this can take 5 weeks from your request so you will need to allow at least this amount of time to meet your Open University registration deadline.

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Q13: Can I carry unspent allowance forward to next year?

No. You must re-apply for a new allowance allocation each year.

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Q14: How do I speak to someone about my learning choices?

The help and advice section of this website gives details of setting up an appointment with someone from Learning Works to discuss your options

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Q15: I know what I want to do but where can I do it?

The choosing learning section of this website gives information to help you choose your course and where you might find classes or courses in your chosen activity.

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